![]() ![]() T16:07:34.296-06:00 INFO (1064-17F0) UnManagedMachineInformation Could not wake up PM within timeout The Fix T16:07:34.296-06:00 INFO (1064-17F0) UnManagedMachineInformation wait ended for startup update, returning false In the VDM debug logs, you may find something similar to below: T16:07:44.971-06:00 INFO (1064-181C) UnManagedMachineInformation Wake-on-LAN packet sent to machine Originally, I thought this issue was related to 2FA and/or RADIUS, however after disabling both, the issue was still present. This occurs both with standard authentication, as well as 2FA/MFA/RADIUS authentication. This will either timeout, or eventually (after numerous minutes) finally load. If using the HTML client, it would get stuck on “Logging in”. I noticed after upgrading to VMware Horizon View 7.8 and VMware Unified Access Gateway 3.5, when attempting to log in to a VMware Horizon View Connection Server via the Horizon Client, I would get stuck on “Authenticating”.
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